Fares, rail policy and DfT news

London passengers left fuming at news of increasing fares

London passengers left fuming at news of increasing fares

19.07.17: An influential transport watchdog has said that commuters in and around London will be left frustrated by the news that national rail fares will rise 2.6% in line with inflation. It follows transport secretary Chris Grayling revealing that...

Lilian Greenwood named new Transport Select Committee chair

Lilian Greenwood named new Transport Select Committee chair

13.07.17: Lilian Greenwood has been narrowly elected as the new chair of the Transport Select Committee in the House of Commons. The MP for Nottingham South fought off competition from four Labour party colleagues – Geraint Davies, Clive Efford...

DfT considers measures to reduce ‘safeguarding’ controls around HS1

DfT considers measures to reduce ‘safeguarding’ controls around HS1

06.07.17: A public consultation to look into lifting development restrictions around the site of HS1 will be opened by the DfT on Monday. The route, which was completed in 2007, runs between London St Pancras and the Channel Tunnel and is protected u...

GTR rolls out automatic delay compensation system for smartcard customers

GTR rolls out automatic delay compensation system for smartcard customers

06.07.17: GTR has this week announced a new system that will allow customers using a ‘key smartcard’ to be automatically compensated for delays to services of 15 minutes or more. Passenger on Great Northern and Thameslink who use the smar...

Supply chain raises concerns of Industrial Strategy delay

Supply chain raises concerns of Industrial Strategy delay

11.05.17: Senior members of the supply chain have raised concerns this week at Railtex that there could be delays to the Industrial Strategy, and that changing government priorities could force the important issue down the political agenda. Answering...

Virgin unveils new ticketing structure to save customers £7.1m a year

Virgin unveils new ticketing structure to save customers £7.1m a year

03.05.17: Virgin Trains has announced changes to its advanced ticketing prices that could lead to customers saving around £7.1m per year. Services on the East Coast will now allow customers to take advantage of cheaper advance fares on the day...

South East Flexible Ticketing programme soars millions over budget

South East Flexible Ticketing programme soars millions over budget

20.04.17: The South East Flexible Ticketing Programme (SEFT) has gone millions over budget and has failed to hit a number of its original key targets, a review of the programme conducted by the National Audit Office (NAO) has found. Originally, the p...

Many Southern passengers still unaware of compensation schemes

Many Southern passengers still unaware of compensation schemes

07.04.17: Concern has been raised that many Southern Rail commuters are still unaware of the compensation they are owed due to missed or delayed services on the operator’s trains, a survey released by Transport Focus (TF) has today stated. TF a...

International Standard for Collaborative Working in Business launched

International Standard for Collaborative Working in Business launched

31.03.17: A new International Standard for Collaborative Business relationships was launched this week at the Shard, as the Institute for Collaborative Working (ICW) alongside the Warwick Business School and British Standards Institute (BSI) made the anno...

Whitehall dismisses plans for further rail devolution to Wales

Whitehall dismisses plans for further rail devolution to Wales

31.03.17: Central government has rejected plans for further devolution of rail powers and responsibilities to Wales, the Welsh Affairs Committee has today confirmed. In January, Welsh MPs submitted a request for devolution to the region as it cited a...

ORR: Rail fares rise below inflation for second successive year

ORR: Rail fares rise below inflation for second successive year

30.03.17: Rail fares have risen below inflation for the second year in a row, new statistics released by the Office of Rail and Road (ORR) have today revealed. The news follows a radical overhaul of ticketing that was introduced at the start of Febru...

Almost 1.5 million eTickets sold six months after introduction

Almost 1.5 million eTickets sold six months after introduction

27.03.17: Newly released figures of eTicket sales have shown that over one million have been sold since the modern system was first implemented last year. The eTicket scheme, which was first offered to customers by Virgin Trains West Coast in August...

Overcoming the challenges of e-ticketing

Overcoming the challenges of e-ticketing

23.03.17: Justin Stenner, head of technology for Heathrow Express, considers the  benefits and drawbacks of implementing e-ticketing on rail services. Setting up e-ticketing should be easy – right? Make an app, get users to sign up, job do...

Forgetful passengers to be refunded railcard penalties

Forgetful passengers to be refunded railcard penalties

22.03.17: A new scheme will allow passengers who are charged extra for travelling without a railcard to claim their money back at least once per year, effective immediately, the Rail Delivery Group (RDG) has announced. Passengers carrying a railcard...

Automatic compensation to be rolled out on Northern, TPE and East Anglia shortly

Automatic compensation to be rolled out on Northern, TPE and East Anglia shortly

21.03.17: Several franchises have made commitments to the DfT to pay automatic compensation to customers in some way this year, the department has told an influential group of MPs. Addressing the Transport Select Committee inquiry about rail compensa...

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DfT names five winners of fresh £16m stations fund

28/07/2017DfT names five winners of fresh £16m stations fund

The DfT has today announced the successful bidders for a £16m package, part of the second phase of the New Stations Fund, which will serve ... more >
East Midlands Airport offers £2.5m fund to boost station connections

28/07/2017East Midlands Airport offers £2.5m fund to boost station connections

East Midlands Airport has today offered details of a £2.5m deal designed to improve station services as part of the next franchise in the r... more >
Hitachi Class 800s pass digital signalling testing

28/07/2017Hitachi Class 800s pass digital signalling testing

Hitachi’s new fleet of Intercity Express trains have this week passed testing to run the digital technology required by the DfT. The t... more >

editor's comment

03/07/2017Rapid progress needed

As RTM went to press, the National Infrastructure Commission outlined a list of the ‘top 12’ immediate priorities on which ministers must make rapid progress in the next year. Unsurprisingly, major rail schemes, including HS2, Crossrail 2 and HS3, featured highly in the projects that needed speedy development.  Lord Adonis stated that all of these have been agreed in principle, “but require decisive action to get ... read more >

last word

How do tram and rail passengers compare?

How do tram and rail passengers compare?

David Sidebottom, director at Transport Focus, analyses the drivers in performance of passenger satisfaction in tram compared to rail. Results published in our recent Tram Passenger Survey (... more > more last word articles >

'the sleepers' daily blog

Londoners given peek at abandoned Mail Rail Underground line

28/07/2017Londoners given peek at abandoned Mail Rail Underground line

Londoners will soon be able to enjoy a unique rail experience – by riding a train going along the disused Mail Rail line. The 6.5-mile track runs deep under the capital, criss-crossing Tube lines and formerly linking six sorting offices with mainline stations at Liverpool Street and Paddington. At most, the small, electric and drive... more >
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How can the new government support rail freight?

20/07/2017How can the new government support rail freight?

Following the recent general election, Maggie Simpson, executive director at the Rail Freight Group, considers what action the government can tak... more >
Building a sustainable future for rail services in Wales

20/07/2017Building a sustainable future for rail services in Wales

Geoff Ogden, interim managing director at Transport for Wales (TfW), talks to RTM about how the organisation is putting sustainable development a... more >
A potential benchmark for engineering quality and architectural design

20/07/2017A potential benchmark for engineering quality and architectural design

Victoria Hills, chief executive officer at the Old Oak and Park Royal Development Corporation (OPDC), gives RTM an update on the work to create a... more >
Simple changes for energy efficiency

20/07/2017Simple changes for energy efficiency

Michelle Papayannakos, rail sustainability specialist at the RSSB, argues that improving the way energy is managed should be a high priority for ... more >

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interviews

A game changer for Wales and Borders

17/07/2017A game changer for Wales and Borders

Andy Thomas, managing director for Network Rail’s Wales route, describes how the infrastructure owner will work more collaboratively than e... more >