Fares, rail policy and DfT news

Ensuring a fair compensation deal

Ensuring a fair compensation deal

24.01.17: Anthony Smith, chief executive of Transport Focus, on the importance of delivering fair compensation to passengers. What makes a passenger feel that they are getting a fair deal from their train company? Our research shows that the absolute...

GTR apologises after Southern passengers wrongly denied compensation

GTR apologises after Southern passengers wrongly denied compensation

11.01.17: Southern passengers’ compensation applications for widespread delays on the network have been held back by computer errors, the operator’s parent company has admitted. Passengers told the Guardian that the company had rejected t...

Commuters protest for being ‘fleeced’ by steep rail fare hikes

Commuters protest for being ‘fleeced’ by steep rail fare hikes

03.01.17: Protests are taking place at rail stations around the country today (3 January) as the latest hike in rail fares comes into effect. Three campaign groups – Action for Rail, We Own It and Bring Back British Rail – are leading maj...

MPs launch Rail Ombudsman Bill following Southern disruption

MPs launch Rail Ombudsman Bill following Southern disruption

21.12.16: MPs have called for an Ombudsman to oversee the rail industry following the chaos on Southern Rail. Southern services have been severely delayed throughout the year, ultimately forcing it to cancel all trains last week because of an Aslef d...

ORR pushes for ‘next level’ compensation focus as some TOCs making minimal changes

ORR pushes for ‘next level’ compensation focus as some TOCs making minimal changes

20.12.16: Some TOCs have displayed more progress than others in making it easier for passengers to claim compensation for delays, the ORR has said – and all companies should now “move to the next level” by boosting the number of channels...

Plan to tackle complex ticketing system unveiled, but ‘wider reforms still needed’

Plan to tackle complex ticketing system unveiled, but ‘wider reforms still needed’

14.12.16: Buying train tickets will be made easier under a set of reforms promised today by the DfT, in partnership with the Rail Delivery Group (RDG). The action plan, developed in partnership with Transport Focus and consumer group Which?, commits...

Councils publish plans for Transport for the South East statutory body

Councils publish plans for Transport for the South East statutory body

13.12.16: The South East is seeking to gain its own executive transport body, newly released board papers reveal. Papers from an East Sussex County Council board meeting say that plans for Transport for the South East (TfSE) are developing “in...

Innocent fare-dodgers will be able to appeal to new independent body

Innocent fare-dodgers will be able to appeal to new independent body

12.12.16: Passengers fined for fare-dodging will be able to make an appeal to an independent body, rail minister Paul Maynard has announced. The DfT promised the new body would be independent of train operating companies and their financial owners. ...

Grayling admits DfT did not evaluate East West Rail privatisation benefits

Grayling admits DfT did not evaluate East West Rail privatisation benefits

08.12.16: Transport secretary Chris Grayling has admitted that the DfT did not carry out a thorough evaluation of the time and cost benefits of privatising the new route between Oxford and Cambridge, despite the major decision marking the first time since...

Grayling to reveal plans for fully privatised railway line

Grayling to reveal plans for fully privatised railway line

06.12.16: Under proposals drawn up by transport secretary Chris Grayling, the new route between Oxford and Cambridge will not be developed by Network Rail but instead by a new East West Rail organisation, who will also operate train services on the line. ...

Maynard outlines plans to move rail investment to Innovate UK

Maynard outlines plans to move rail investment to Innovate UK

06.12.16: Investment in innovation across rail development could be transferred from the DfT to Innovate UK, the government’s innovation agency. Speaking at the Future of Rail conference on Friday, rail minister Paul Maynard said he was looking...

Network Rail set to lose monopoly over rail tracks

Network Rail set to lose monopoly over rail tracks

05.12.16: Network Rail’s sole control over Britain’s railway infrastructure will be stripped and shared with train operators in an attempt to cut down on delays and lower fares, the government is set to announce. Transport secretary Chris...

DfT reveals Southern passengers to be paid a month’s compensation

DfT reveals Southern passengers to be paid a month’s compensation

02.12.16: Passengers on Southern Rail will be repaid the equivalent of a month’s worth of fares after a year of unprecedented disruption, the DfT has revealed. Passengers who hold a season ticket will be eligible to claim against it and will re...

Train fares set to rise by average of 2.3% next year

Train fares set to rise by average of 2.3% next year

02.12.16: Train fares in Britain will go up by an average of 2.3% from 2 January next year, the rail industry has announced. The increase covers both regulated fares such as season tickets, which account for 40% of all train journeys, and unregulated...

Northern leaders call for clarity on NPR in Autumn Statement

Northern leaders call for clarity on NPR in Autumn Statement

22.11.16: Chancellor Philip Hammond has been urged to make Northern Powerhouse Rail (NPR) a top priority and clarify when it will be delivered in tomorrow’s Autumn Statement. Mayoral candidates and council leaders representing the north’s...

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RAIB to investigate Cambrian line ERTMS failure

22/02/2018RAIB to investigate Cambrian line ERTMS failure

The RAIB has launched an investigation into the loss of speed restriction data to trains during an incident on 20 October on the Cambrian coast lin... more >
Seat design needs more scientific approach to ensure comfort, says industry

22/02/2018Seat design needs more scientific approach to ensure comfort, says industry

There should be more research into the design of train seats in order to provide a more comfortable and safer experience for passengers, the RSSB h... more >
Jobs secured as Amey acquires NR’s Carillion contracts

22/02/2018Jobs secured as Amey acquires NR’s Carillion contracts

Over 700 jobs have been safeguarded as Carillion’s Network Rail contracts have been acquired by Amey Rail Ltd. The transfers come after Ca... more >

editor's comment

23/01/2018Out with the old...

Despite a few disappointing policy announcements, especially for the electrification aficionados amongst us, 2017 was, like Darren Caplan writes on page 20, a year generally marked by positive news for the rail industry. We polished off the iconic Ordsall Chord (p32), hit some solid milestones on Thameslink (p40), progressed on ambitious rolling stock orders (p16), and finally started moving forward on HS2 (p14) ‒ paving the way for a New Ye... read more >

last word

Encouraging youngsters to be safe on the railway

Encouraging youngsters to be safe on the railway

This summer, Arriva Group's CrossCountry and the Scout Association joined to launch a new partnership to promote rail safety among young people. Chris Leech MBE, business community manager at the... more > more last word articles >

'the sleepers' daily blog

Big Rail Diversity Challenge 2018: Exciting details announced

09/02/2018Big Rail Diversity Challenge 2018: Exciting details announced

The first details of this year’s Big Rail Diversity Challenge have been revealed and it’s safe to say the 2018 edition is set to be more thrilling than ever. Last year saw the RTM team attend the second edition in what is quickly becoming Women in Rail’s flagship event, where teams with a 50/50 gender split compete in a ... more >
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comment

NCHSR: The possibilities are limitless

06/02/2018NCHSR: The possibilities are limitless

The National College for High Speed Rail (NCHSR) has been gifted with a brand-new lab dedicated to surveying and scanning technologies designed t... more >
Keeping Britain's railway on track

06/02/2018Keeping Britain's railway on track

Mick Whelan, general secretary of ASLEF, the train drivers’ union, argues investment in track maintenance and rail infrastructure is fundam... more >
The Intelligent Infrastructure approach

06/02/2018The Intelligent Infrastructure approach

Network Rail is seeking to improve asset management whilst cutting down on expenditure by implementing a new Intelligent Infrastructure programme... more >
Project Aura: Changing the game

02/02/2018Project Aura: Changing the game

Paul Boyle, head of ERTMS at Virgin Trains East Coast (VTEC), describes how Project Aura has been revolutionising training across the organisatio... more >

rail industry focus

  • 08/12/2017A game changer for Midland Metro

    The West Midlands Combined Authority (WMCA) updates RTM’s Luana Salles on the latest projects taking place across the growing Midland Metro...
  • 09/11/2017Testing tomorrow's technology today

    David Brazier, site manager and area sales manager for the UK & Ireland at OMICRON electronics, tells RTM’s Luana Salles about the major...
  • 09/11/2017What next for safety?

    As rail businesses edge towards their target of zero injuries, improving safety performance can plateau. Amey’s sector director for rail, Lee...
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interviews

Transforming travel in the north west

06/02/2018Transforming travel in the north west

RTM’s Josh Mines talks to Robin Davis, head of new trains at TransPennine Express (TPE), about the huge rolling stock change journey the co... more >