Fares, rail policy and DfT news

Virgin launches app to allow customers to bid for cheap First Class upgrades

Virgin launches app to allow customers to bid for cheap First Class upgrades

20.09.17: Virgin Trains has launched a world first app that allows passengers to bid for First Class upgrades for as low as £5. The app, Seatfrog, will let passengers bid for First Class upgrades up to 30 minutes before departure, and could ope...

DfT invites entries for second round of rail innovation funding

DfT invites entries for second round of rail innovation funding

08.09.17: Another tranche of funding worth £7.9m has been made available by DfT this week to help develop modern and innovative approaches to improve the passenger experience across the UK. The next round of cash in the Accelerating Innovation...

Developing a unique export proposition

Developing a unique export proposition

07.09.17: Britain has always been at the forefront of rail engineering and it is important that we maintain this reputation, writes Andy Milner, CEO of Amey and chair of the Exports Leadership Group (ELG). The UK rail industry is a catalyst of innova...

DfT launches consultation to improve transport for disabled passengers

DfT launches consultation to improve transport for disabled passengers

24.08.17: A plan to remove barriers for disabled people to use transport in the UK has today been launched for consultation by the DfT. Among some of the ideas in the draft accessibility action plan are ambitions to improve accessibility toilets on t...

GTR rolls out automatic delay compensation to Southern and Gatwick Express

GTR rolls out automatic delay compensation to Southern and Gatwick Express

24.08.17: Automatic delay repay compensation has now be rolled out to Southern and Gatwick Express passengers, GTR has today stated. Passengers with a Key smartcard will now receive compensation automatically for services that are delayed by 15 minut...

Passengers facing 3.6% rail fare hike from next year

Passengers facing 3.6% rail fare hike from next year

15.08.17: Passengers are set to see an unprecedented rise of 3.6% on regulated rail fares from January 2018, government statistics have today revealed – the largest hike since 2011 and significantly over this year’s 2.3% figure. The Offic...

Passengers paying more for cost of the railway than five years ago

Passengers paying more for cost of the railway than five years ago

14.08.17: Train companies operating margins as a proportion of revenue are now lower than they were when franchising began, statistics released by the Rail Delivery Group have shown. The organisation stated that around 97p of every pound collected fr...

RDG to start roll-out of digital railcards

RDG to start roll-out of digital railcards

08.08.17: A new innovation by the Rail Delivery Group (RDG) is set to ensure that passengers will never miss out on a discount from a railcard again, as they will soon be able to store it digitally on their phones. For the first time, passengers will...

Industry leaders commit to creation of complaints Ombudsman

Industry leaders commit to creation of complaints Ombudsman

07.08.17: Industry leading companies have this week voiced their commitment to introducing an independent Ombudsman to investigate and rule on unresolved customer complaints on the UK’s rail network. In a statement, the Rail Delivery Group (RDG...

London passengers left fuming at news of increasing fares

London passengers left fuming at news of increasing fares

19.07.17: An influential transport watchdog has said that commuters in and around London will be left frustrated by the news that national rail fares will rise 2.6% in line with inflation. It follows transport secretary Chris Grayling revealing that...

Lilian Greenwood named new Transport Select Committee chair

Lilian Greenwood named new Transport Select Committee chair

13.07.17: Lilian Greenwood has been narrowly elected as the new chair of the Transport Select Committee in the House of Commons. The MP for Nottingham South fought off competition from four Labour party colleagues – Geraint Davies, Clive Efford...

DfT considers measures to reduce ‘safeguarding’ controls around HS1

DfT considers measures to reduce ‘safeguarding’ controls around HS1

06.07.17: A public consultation to look into lifting development restrictions around the site of HS1 will be opened by the DfT on Monday. The route, which was completed in 2007, runs between London St Pancras and the Channel Tunnel and is protected u...

GTR rolls out automatic delay compensation system for smartcard customers

GTR rolls out automatic delay compensation system for smartcard customers

06.07.17: GTR has this week announced a new system that will allow customers using a ‘key smartcard’ to be automatically compensated for delays to services of 15 minutes or more. Passenger on Great Northern and Thameslink who use the smar...

Supply chain raises concerns of Industrial Strategy delay

Supply chain raises concerns of Industrial Strategy delay

11.05.17: Senior members of the supply chain have raised concerns this week at Railtex that there could be delays to the Industrial Strategy, and that changing government priorities could force the important issue down the political agenda. Answering...

Virgin unveils new ticketing structure to save customers £7.1m a year

Virgin unveils new ticketing structure to save customers £7.1m a year

03.05.17: Virgin Trains has announced changes to its advanced ticketing prices that could lead to customers saving around £7.1m per year. Services on the East Coast will now allow customers to take advantage of cheaper advance fares on the day...

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Former Aston Villa chair announced as WMCA HS2 growth delivery chair

21/09/2018Former Aston Villa chair announced as WMCA HS2 growth delivery chair

Steve Hollis has been announced as the new chair of the West Midlands Combined Authority (WMCA) HS2 growth delivery board. A former chairman... more >
Major northern station upgrade reaches phase two of redevelopment

21/09/2018Major northern station upgrade reaches phase two of redevelopment

Plans to improve the Doncaster Railway Station have reached phase two of the redevelopment process. Work has begun on the plans, developed b... more >
Northern unveils new digital train for roll-out at end of year

21/09/2018Northern unveils new digital train for roll-out at end of year

Northern has unveiled its refurbished Class 158 digital train for passengers, ahead of the new fleet’s complete roll-out by the end of the ... more >

editor's comment

23/01/2018Out with the old...

Despite a few disappointing policy announcements, especially for the electrification aficionados amongst us, 2017 was, like Darren Caplan writes on page 20, a year generally marked by positive news for the rail industry. We polished off the iconic Ordsall Chord (p32), hit some solid milestones on Thameslink (p40), progressed on ambitious rolling stock orders (p16), and finally started moving forward on HS2 (p14) ‒ paving the way for a New Ye... read more >

last word

Encouraging youngsters to be safe on the railway

Encouraging youngsters to be safe on the railway

This summer, Arriva Group's CrossCountry and the Scout Association joined to launch a new partnership to promote rail safety among young people. Chris Leech MBE, business community manager at the... more > more last word articles >

'the sleepers' daily blog

The East Coast franchise report tells us what we already knew: it was a bid set up to fail

18/09/2018The East Coast franchise report tells us what we already knew: it was a bid set up to fail

RTM's Jack Donnelly assesses what the Transport Committee's latest report on the VTEC franchise means for the industry as a whole “Even now, there is no concrete plan, nor timescales, for the interim operator of this franchise. From our inquiry, we cannot be sure, and cannot reassure passengers or public, that the arrangements ... more >
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Northern Powerhouse Rail: The need for change

18/09/2018Northern Powerhouse Rail: The need for change

Northern Powerhouse Rail (NPR) will be transformational for the north – it will change the way people live, work, and play. It will rebalan... more >
Innovation through people and technology

18/09/2018Innovation through people and technology

Ian Prosser, HM chief inspector of railways and director of railway safety at the ORR, picks out the key industry challenges to focus on based on... more >
Why we all must mind the gap

18/09/2018Why we all must mind the gap

Clair Mowbray, chief executive of the National College for High Speed Rail (NCHSR), explains how we can all ensure the UK’s next generation... more >
3D printing: from virtual to real

11/09/20183D printing: from virtual to real

Like so many other technological advancements, 3D printing has moved from being the stuff of science fiction, through niche industrial applicatio... more >

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interviews

Going global: an interview with Network Rail’s Leevan Finney

29/08/2018Going global: an interview with Network Rail’s Leevan Finney

RTM’s Jack Donnelly sat down with one of the leading minds behind Network Rail’s most advanced and innovative rail maintenance techno... more >