18.08.20
£750,000 refurb for lifts at Derby station
Derby station passengers who require step-free access will need to use the site’s subway next month due to major improvement work being carried out on the lifts.
Funded by Network Rail, the project will see the lifts at the main entrance and the Pride Park entrance renewed.
The work will be carried out in two phases to ensure they are not out of action at the same time, therefore reducing the impact on passengers.
The lifts at the main entrance will be refurbished first, with work running from Sept 1 until the end of November. The second at the Pride Park entrance will be done from Jan 4 to the beginning of April.
While the work is carried out, signs will be up around the station directing passengers and more staff will be on hand to provide advice.
Neil Grabham, Customer Services Director at East Midlands Railway, said: “We have been working hard to put in place measures to help passengers navigate our station while this essential work takes place. These include more staff on hand to help, lots of clear signage and free taxis round from the Pride Park entrance.
“Even so, we would recommend that all passengers leave extra time to make journeys and to check our website for updates. We’d like to thank station users for their patience whilst this work takes place."
Gary Walsh, Route Director for Network Rail’s East Midlands Route, said: “We know how annoying it is when lifts break down, so we’re carrying out this work to make them much more reliable. We’re sorry for any inconvenience, but this work is vital to make the station better for the future.”
Richard Morris, Regional Director East Midlands & East Anglia, CrossCountry, said: “Derby station is a significant interchange hub for CrossCountry and we are delighted to be working with our partners at East Midlands Railway and Network Rail to deliver improved access to and around the station for all our customers.”
Image: Network Rail