Network Rail regulation and performance


ORR: Punctuality and reliability of rail services improves in Q2

Both the punctuality and the reliability of passenger rail services have improved in the second quarter of 2017-18 compared with both the same period last year and the final quarter of 2016-17.

In its review of passenger and freight rail performance, the ORR has revealed that the Public Performance Measure (PPM) of national services has increased by 1.5 percentage points (pp) compared to last year.

In addition, reliability – measured through Cancellations and Significant Lateness (CaSL), which equates to a service being delayed by 30 minutes or being cancelled altogether – has also improved.

Much of this was due to improvements from GTR – of the 1.5 pp increase in punctuality, 1.4pp was due to the franchise’s improvement.

As well as improving across the country generally, the reliability and punctuality scores also progressed in each individual section, with long distance services seeing the greatest jump.

The report said: “Overall, the punctuality of GB rail services has improved in the second quarter of 2017-18, compared with both the same quarter a year earlier, and with the year ending Q2 2016-17.

“There was considerably less weather-related disruption across the majority of train operating companies in Q2 of 2017-18 compared with Q2 of 2016-17.”

Earlier this week, the ORR also released its Network Rail Monitor, in which it confirmed that performance had improved but was still not reaching Network Rail or regulation targets.

In freight, the delivery metric shows that punctuality has dipped slightly from Q2 last year, down 0.4 percentage points to 94.4%.

Top image: ORR

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